1. Who We Are
This website is operated by HI-LITE DIGITAL PTE. LTD. under the HI-LITE brand.
This interim privacy policy is provided for general information only. It is a generic, non-binding draft and should not be treated as legal advice or a final legal privacy notice.
2. Information We May Collect
We may collect information that you choose to provide through this website, such as your name, business name, email address, phone number, message details, and any other information submitted through forms, callback requests, or direct enquiries.
We may also collect basic technical information such as browser type, device information, pages visited, approximate location derived from network data, and timestamps for security, analytics, and site-performance purposes.
3. How We May Use Information
We may use submitted information to respond to enquiries, arrange calls or demonstrations, provide requested information, operate and improve our website, maintain security, and understand how visitors use our services.
Where applicable, we may also use information to prepare business proposals, support client onboarding, manage service delivery, and keep records of communications.
4. Cookies And Similar Technologies
This website may use cookies, analytics tools, or similar technologies to support basic site functionality, performance measurement, security, and marketing attribution.
You can usually adjust cookie preferences through your browser settings, although some website features may not work as intended if cookies are disabled.
5. Sharing Of Information
We do not intend to sell personal information. We may share information with service providers, technology vendors, contractors, or professional advisers where reasonably necessary to operate the website, respond to enquiries, deliver services, or comply with legal obligations.
We may also disclose information where required by law, regulation, court order, or lawful request from public authorities.
6. Data Retention
We may retain information for as long as reasonably necessary for the purposes described in this policy, including enquiry handling, client relationship management, service delivery, record keeping, security, and legal or administrative requirements.
Retention periods may vary depending on the nature of the information and the context in which it was collected.
7. Security
We aim to use reasonable administrative, technical, and organisational measures to protect information. However, no website, transmission method, or storage system can be guaranteed to be completely secure.
8. Third-Party Services
Our website and business workflows may rely on third-party platforms for hosting, analytics, communications, automation, customer support, payment, or related operational needs.
Those third parties may process information under their own terms, policies, and security practices.
9. Your Choices
You may contact us to request access, correction, or deletion of information you have provided, subject to applicable law and reasonable verification of your identity.
You may also ask us to stop contacting you for marketing or follow-up purposes.
10. Children's Privacy
This website and our services are intended for business users and are not directed at children. We do not knowingly collect personal information from children.
11. Updates To This Policy
We may update this interim policy from time to time. The version shown on this page should be treated as the current public draft until it is replaced by a formal privacy policy.
12. Contact
For privacy-related questions, you may contact us through the contact details or enquiry forms provided on this website.