AI use cases in Singapore
Systems running today inside real Singapore businesses — here is exactly what they do.
02 cases
Car dealerships
The agent handles long-form admin, from the vehicle log card through to searching SGCARMART.
Every purchase enquiry is consolidated into one view, with human approval before anything goes to the customer.
Tyre & auto workshops
The agent handles complex enquiries, moves between different applications to find the best tyre pricing, and prepares the customer quote.
The system checks live stock and pricing, then confirms a booking or hands the enquiry to staff with full context.
80% of enquiries automated end-to-end.
02 cases
Insurance brokers
The CRM pulls quotations from 13 insurers at once and generates customer quotes.
Multi-insurer quotes aggregated and compared in one system.
13 insurers at once
Financial advisory
The agent segments clients, re-engages them, and sends them reminders.
The client base is grouped into segments, each re-engaged on its own cadence with its own reminders.
02 cases
Filter servicing
The agent handles phone calls, checks availability, and liaises with technicians to arrange a filter change.
From the first ring the agent checks the live calendar for a real slot, books it on the spot, and hands the technician a confirmed visit.
Security cameras and installation
The smart-enquiries WhatsApp agent speaks multiple languages, answers questions, and sends pricing for cameras and installation.
An always-answered WhatsApp desk trained on TLX's own camera range and installation prices — replying in the customer's language, day or night.
01 case
Kitchenware supply
The smart-enquiries WhatsApp agent speaks multiple languages, answers questions, and sends kitchenware pricing.
Sia Huat supplies Singapore's food-service trade — its agent is trained on the kitchenware catalogue and quotes in whichever language the customer writes.